Help zone :: shop4rugs 01782 450 161

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed or loaned.

Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to Telephone :: 01782 450161, E-mail sales@shop4rugs.co.uk or use the Contact Form.

All credit card details are processed using our secured Protx server and are not seen by ourselves or any third party when ordering on-line.

If ordered over the telephone all card details are shredded and disposed of in accordance with the on-line traders government guidelines.

We pride our company on return custom and keep the stock database up to date daily, this gives you the customer confidence when purchasing that the goods are available.

All rugs are manufactured to the highest standard, we have invested heavily in the photography of the products to give you the customer the added advantage of three separate views of the rug before you purchase.
Shop4rugs has done extensive market research of customers in order to construct a business that is on-line and in stock so that we are able to offer shoppers a pleasant and simple shopping experience.

The waiting time for goods is estimated at 5-7 days and we stand firm to this time in order to satisfy customers needs in receiving goods in and agreeable time. Unlike other rug retailers we do not hide our terms and will advise on all aspects of returning the goods and costs involved. We strongly advise when purchasing from the internet that you check the websites policy as many state that items are non-returnable, costly to return or display items for sale that are out of stock / discontinued.

When ordering, we will use your email for future offers if you would not like to receive future offers please advise and we will remove your email information from our updates database.