Terms & Conditions

Orders are dispatched the next working day of the order first being received. Orders made at weekends and public Holidays will be processed on the next working day. Returned goods will be accepted with prior notification (please refer to the returns procedure).

Cards are not debited until goods are ready for dispatch and will be delivered to the address of the cardholder, workplace, or alternative address where requested. For all guarantees and care instructions refer to your product tags for details and procedures.

This site is governed by the online trading laws of the United Kingdom.

All dimensions given on this site are the outside dimension and are given as a guide only.

Because of the nature of the product and the manufacturing process sizes are only approximate and may vary slightly.

Nearly all the carpets in our collection are available in different sizes. Be aware that the designs in sizes smaller than 120cm x 180cm can deviate because of simplifications.

A deviation of up to 5% of the size is possible.

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